cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung: Network or Sim Card Error

Anonymous
Not applicable
After purchasing the new 10.5 Samsung Galaxy Tab S with sim. I'm able to send and receive messages but unable to make/receive calls. The options are there but won't work? When going into settings a message displays 'Network or Sim Card Error'.
Message 1 of 7
5,718 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150646 Posts
  • 645 Topics
  • 28689 Solutions
Registered:
O2 only sell this tablet with a data sim so the ability to make calls is not available with the O2 sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 7
5,708 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 150646 Posts
  • 645 Topics
  • 28689 Solutions
Registered:
O2 only sell this tablet with a data sim so the ability to make calls is not available with the O2 sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
5,709 Views

Anonymous
Not applicable
That would explain why then, lol.. Thank you :slight_smile:
Message 3 of 7
5,702 Views

MI5
Level 94: Supreme
  • 150646 Posts
  • 645 Topics
  • 28689 Solutions
Registered:
No worries - You can use a phone sim if you want the option though, I believe.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
5,692 Views

Anonymous
Not applicable
Hi JDizzle92

You can use a normal sim to make calls. This I found out when I trialed the Samsung Galaxy Tab 3 10.1 for O2.

Sims can be ordered here https://www.o2.co.uk/freesim/
Message 5 of 7
5,627 Views

MI5
Level 94: Supreme
  • 150646 Posts
  • 645 Topics
  • 28689 Solutions
Registered:
Some Galaxy phones (eventually all with software updates) will replicate through the tab to enable you to use the tab as a normal phone without the specific sim and if you are a contract customer too you can install Tugo to make and receive calls.
http://www.o2.co.uk/apps/tu-go
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
5,615 Views

jonsie
Level 94: Supreme
  • 94940 Posts
  • 611 Topics
  • 7088 Solutions
Registered:

I made calls using a giffgaff sim and also had the TuGo app installed. I was able to leave the phon at home whilst trialling the the tablet. Earphones a definite must though :wink:

Message 7 of 7
5,603 Views