on 18-10-2012 12:42 - last edited on 22-10-2012 08:37 by Anonymous
on 18-10-2012 12:42 - last edited on 22-10-2012 08:37 by Anonymous
Update 22/10, 8:00:
Samsung has confirmed the Jelly Bean update is now available.
Update 20/10:
Original message:
Hey Guys,
Good news! The wait time is almost over for Samsung Galaxy SIII users. From tomorrow, 19th October '12, you'll be be able to upgrade to the much awaited 4.1 Jelly Bean update over Wi-Fi or via Kies.
If you have activated the 'auto-update' feature from out of box, you will be prompted to download the 4.1 Jelly Bean update.
on 19-10-2012 15:54
on 19-10-2012 15:54
o2 have confirmed on twitter it is coming today, so its just a waiting game now. but O2 please hurry up
on 19-10-2012 16:41
on 19-10-2012 16:41
What time do we think the people who post the firmware to the servers go home for the weekend .... not looking good
on 19-10-2012 16:42
19-10-2012 16:56 - edited 19-10-2012 16:57
Just spoke to a "guru"....
Scott:Hi Nick,I've heard that the Jellybean update is available for my s3 but my phone says no update to download/
Nick:Hi.
Nick:I'm sorry, at the moment there is no official update released from google or samsung of jelly bean for S3.
Nick:When it'll be launched it'll be updated, then you can update your phone via kies on PC.
Scott:Hmm,strange,a post from Abs from the 02 media team on the forums said that it was released today?!
Nick:No, it's not yet released.
on 19-10-2012 17:01
Love it, as usual a companies employess don't know their ar*e from their elbow!
on 19-10-2012 17:03
on 19-10-2012 17:03
on 19-10-2012 17:06
@Anonymous wrote:
Hi guys,
Just double checked and we're still okay for today, so nothing to worry about.
just to reitterate word from an o2 community manager, as people don't bother reading through threads.
on 19-10-2012 17:08
I read that earlier, but surely a guru would say the same?
on 19-10-2012 17:09
19-10-2012 17:13 - edited 19-10-2012 17:15
My transcript:
info:You're through to Guru Kieran.
Kieran:Hi Scott
Scott: Hi Keiron, when will the Jelly Bean update be released? According to Abs and Leonard in the community Forum it should be now?
Scott: It was also posted on twitter
Scott: Keiran* sorry
Kieran: It isn't available in business contarct right now.
Scott: I am using the same firmware as consumer customers, exact same CSC numbers etc
Kieran: It'll be launched to soon.
Kieran: Please wait till then.
Scott: Well, can you clarify as to when? As I said, 2 O2 representatives have confirmed today but there is nothing coming through on my device
Kieran:We're trying to launch it as soon as possible.
Scott:I appreciate that, but as 2 representatives of O2 have said its coming today and my update hasnt come through I wondering why
Kieran:I'm sorry I won't be able to give any exact time scale, but we're trying to do it as soon as possible.
Kieran: I'm sorry if any wrong information given to you.
Scott: Could you perhaps call the team responsible and find out?
Kieran: Once it'll be launched it'll be updated.
Kieran: Sure, I'll try to do that.
Scott: What will be updated? The phone or the website?
Kieran: The website.
Scott: Well, it has been today, but no update....
Kieran: Then you can update your phnoe also.
Kieran: Please wait for few days, it'll be updated.
Scott:Well how has Leonard checked and he got the answer it will be today?
Kieran: I'm sorry I won't be able to comment on that.
Scott: Hmmm OK. Well there needs to be consistency with the communications coming out. There is 8 pages of replies on the forum. So either, you do not have the correct information or the Forum Hosts don't
I am pretty sure he didnt actually call the team responsible.