Solved: Samsung Galaxy SIII APN problems

Anonymous · ‎07-01-2014

I recently updated my Samsung Galaxy SIII (i9300) to a newer version of android. After I had updated I noticed I cannot use 3G, SMS messaging or calls. I presume there is something wrong with the apn I'm assigned to so I searched up the correct o2 pay monthly apn, I found that the correct one is mabile.02.co.uk so I went to check that I was using that one but when I opened the 'Access Point Names' menu I found that there were tow mobile.02.co.uk apn's (Neither of these seem to work) does anyone know how to fix this? Because at the moment I cant use my phone as a phone.

MI5 · ‎08-01-2014

Flash MK6 with Odin.
It will remove root anyway and is the safest method of restoring your phone to stock.
Download MK6 from here http://www.sammobile.com/firmwares/ (type i9300oxa in the search box and MK6 is top of the list).
Then follow the Odin flash guide I wrote here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346...

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View solution in original post

MI5 · ‎07-01-2014

Delete both apn's then text the word "active" to 2020. Save and apply the settings that get sent back to you....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-01-2014

thanks but i cant actually text 'active' to 2020 because my i cant use sms, calls or 3g

perksie · ‎08-01-2014

Did you hard reset the phone after the update?

You don't need the APNs to use calls and texts, it should connect to the network by itself.

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Anonymous · ‎08-01-2014

Whats a hard reset? it could not be an apn problem but i cant use my sms or calls etc. and after trying the 'reset to default' setting theres now no apn's on the list...

adamtemp64 · ‎08-01-2014

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/How-To-Reset-your-Samsung-after-a-Firm...

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Anonymous · ‎08-01-2014

there isnt a 'reset all user data' or similiar option on my bootloader. i can do stuff like wipe delvik cacha and format data but i presume i dont need to do that because wiping delvik cache shouldnt be nessacary

adamtemp64 · ‎08-01-2014

we need mi5 to come along and help you it is his guide

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎08-01-2014

ok thanks anyway

MI5 · ‎08-01-2014

First off it sounds like sim has failed or phone has dropped the IMEI number 😞
Does your IMEI start 00499 by any chance ?
If you have the option in your bootloader to wipe dalvik it means phone is rooted and I am guess you didn't know about this either?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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