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Samsung Galaxy SIII APN problems

Anonymous
Not applicable

I recently updated my Samsung Galaxy SIII (i9300) to a newer version of android. After I had updated I noticed I cannot use 3G, SMS messaging or calls. I presume there is something wrong with the apn I'm assigned to so I searched up the correct o2 pay monthly apn, I found that the correct one is mabile.02.co.uk so I went to check that I was using that one but when I opened the 'Access Point Names' menu I found that there were tow mobile.02.co.uk apn's (Neither of these seem to work) does anyone know how to fix this? Because at the moment I cant use my phone as a phone.

Message 1 of 35
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Anonymous
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when i dial it it says 'mobile network not available'

Message 21 of 35
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Anonymous
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also when trying to go into the settings for calling it says 'network or sim card error'

Message 22 of 35
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MI5
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It's not looking good so far.
What root method did you use?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 23 of 35
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Anonymous
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erm that was a long time ago i have CM6.0.4.3 bootloader ill find the video i followed 

Message 24 of 35
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MI5
Level 94: Supreme
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Yes, that was a long time ago - Any particular reason that you need root?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 25 of 35
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Anonymous
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a fair while ago i used cyanogen mod but i have since returened to stock because of one of the updates for cyanogen drained battery excessivly

Message 26 of 35
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MI5
Level 94: Supreme
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OK, so you happy now to get rid of root and flash latest stock ROM again?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 27 of 35
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Anonymous
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Yeah ive got the latest stock rom but its still rooted shall i unroot it?

Message 28 of 35
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MI5
Level 94: Supreme
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Flash MK6 with Odin.
It will remove root anyway and is the safest method of restoring your phone to stock.
Download MK6 from here http://www.sammobile.com/firmwares/ (type i9300oxa in the search box and MK6 is top of the list).
Then follow the Odin flash guide I wrote here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 29 of 35
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Anonymous
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Thanks ill try that and get back to you

Message 30 of 35
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