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Samsung Galaxy SIII APN problems

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Anonymous
Not applicable

on ‎07-01-2014 20:59

on ‎07-01-2014 20:59

I recently updated my Samsung Galaxy SIII (i9300) to a newer version of android. After I had updated I noticed I cannot use 3G, SMS messaging or calls. I presume there is something wrong with the apn I'm assigned to so I searched up the correct o2 pay monthly apn, I found that the correct one is mabile.02.co.uk so I went to check that I was using that one but when I opened the 'Access Point Names' menu I found that there were tow mobile.02.co.uk apn's (Neither of these seem to work) does anyone know how to fix this? Because at the moment I cant use my phone as a phone.

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MI5
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on ‎08-01-2014 20:27

on ‎08-01-2014 20:27

Yes, please let me know how it goes.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

‎09-01-2014 17:53 - edited ‎09-01-2014 17:54

‎09-01-2014 17:53 - edited ‎09-01-2014 17:54

After finally downloading the 850mb file at TeraFiles 100kb/s i flashed my phone with it and now it boots up and just sits on the samsung logo... i left it for an hour but it was still still just a glowing samsung logo (rebooted several times) should i try flash again?

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MI5
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on ‎09-01-2014 17:55

on ‎09-01-2014 17:55

Factory reset it first but if that doesn't help just flash it again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎09-01-2014 17:59

on ‎09-01-2014 17:59

Thank you soo much, factory reset fixed it and i now have signal slight_smile cheers

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MI5
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on ‎09-01-2014 18:04

on ‎09-01-2014 18:04

Good job mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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