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Samsung Galaxy SIII APN problems

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Anonymous
Not applicable

on ‎07-01-2014 20:59

on ‎07-01-2014 20:59

I recently updated my Samsung Galaxy SIII (i9300) to a newer version of android. After I had updated I noticed I cannot use 3G, SMS messaging or calls. I presume there is something wrong with the apn I'm assigned to so I searched up the correct o2 pay monthly apn, I found that the correct one is mabile.02.co.uk so I went to check that I was using that one but when I opened the 'Access Point Names' menu I found that there were tow mobile.02.co.uk apn's (Neither of these seem to work) does anyone know how to fix this? Because at the moment I cant use my phone as a phone.

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Anonymous
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In response to MI5

on ‎08-01-2014 20:01

on ‎08-01-2014 20:01

when i dial it it says 'mobile network not available'

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Anonymous
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In response to Anonymous

‎08-01-2014 20:04 - edited ‎08-01-2014 20:05

‎08-01-2014 20:04 - edited ‎08-01-2014 20:05

also when trying to go into the settings for calling it says 'network or sim card error'

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MI5
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on ‎08-01-2014 20:07

on ‎08-01-2014 20:07

It's not looking good so far.
What root method did you use?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎08-01-2014 20:08

on ‎08-01-2014 20:08

erm that was a long time ago i have CM6.0.4.3 bootloader ill find the video i followed 

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MI5
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on ‎08-01-2014 20:10

on ‎08-01-2014 20:10

Yes, that was a long time ago - Any particular reason that you need root?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎08-01-2014 20:14

on ‎08-01-2014 20:14

a fair while ago i used cyanogen mod but i have since returened to stock because of one of the updates for cyanogen drained battery excessivly

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MI5
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on ‎08-01-2014 20:17

on ‎08-01-2014 20:17

OK, so you happy now to get rid of root and flash latest stock ROM again?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎08-01-2014 20:19

on ‎08-01-2014 20:19

Yeah ive got the latest stock rom but its still rooted shall i unroot it?

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MI5
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on ‎08-01-2014 20:23

on ‎08-01-2014 20:23

Flash MK6 with Odin.
It will remove root anyway and is the safest method of restoring your phone to stock.
Download MK6 from here http://www.sammobile.com/firmwares/ (type i9300oxa in the search box and MK6 is top of the list).
Then follow the Odin flash guide I wrote here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎08-01-2014 20:25

on ‎08-01-2014 20:25

Thanks ill try that and get back to you

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