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Samsung Galaxy S3

Anonymous
Not applicable

So I got my new phone this week. 
Everything is going great with it, except, I can't text one friend on  my contact list. 
I can text everyone else, but her. She can text me, but i can't reply, it just wont do it. I have no idea why. 
Can anyone help me? 

Message 1 of 19
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Anonymous
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She's already checked with everything and said it was fine. Yeah I believe she has a htc, I don't think so. I could text her with my old phone, but when I tried with this, she's the only one my phone wont let me. 😕 It's really frustrating.
Message 11 of 19
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MI5
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I have to say it has got me stumped, sorry 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 19
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Anonymous
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gutted! 😞
Well thank you for trying!

Message 13 of 19
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jonsie
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Perhaps you could try deleting her out of your contacts altogether and re-enter all the details from scratch? Ask her to do the same, worth a try. Reboot after deleting her before re-adding her.

Message 14 of 19
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Anonymous
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Worth a shot. But it didn't work. 😕

 

Omg it did. Thank you. grin 

Message 15 of 19
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jonsie
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MI5
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Unbelievable slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 19
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jonsie
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Message 18 of 19
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perksie
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@jonsie wrote:

When all else fails...start again at the beginning!:smileyhappy:


 

Reminds me of Outlook Express years ago, I would have to delete and re-enter the same settings and it would work again.

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Message 19 of 19
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