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Samsung GT-S5230 won't recognise my O2 sim card?

Anonymous
Not applicable

Please help!

 

My Blackberry has gone in for repair and so i've put my O2 monthly pay sim into my old Samsung.  The phone is showing a signal, however, when I go to make a call its saying "Emergency Calls Only", when I go onto the browser it says "Service Unavailable"???

 

I'm getting really frustrated and I haven't got another spare handset to use?

 

PLEASE HELP!!!

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Anonymous
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ok, just to illuminate the obvious firstly

 

was your samsung always with o2, or was it originally bought for a different network. If it was bought for a different network it may be locked to that network, meaning it will not allow full use of any other networks simcards

 

to fix this, you will could try flashin the phone with the o2 version of the phones system software. I'm sure one the the many helpful guys here will be able to advise you on how to do this or a better alternative to fix it

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MI5
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Sounds suspiciously like the Samsung may be barred? But, need more detail. Was the Samsung on contact? With who? Did the contract end amicably etc.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Not applicable

Thanks for the replies!

 

This is the strange thing... Its my old phone, provided by O2 (same contract, same number, everything), has all the O2 network connections, but, now, its not recognising my sim?  I'm wondering if it has something to do with me up-grading to a Blackberry?  

 

Really haven't got a clue, somebody, somewhere... Save me please!  I need contact with the outside world! 😉

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MI5
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If it was due to the Blackberry needing different SIM / account settings it would explain the data not working but the calls and texts should still work OK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Max53molly
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Did you solve this, I have exactly the same problem. Old phone, samsumg, always O2, sim not working but with all the same messages showing as you.

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MI5
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Same questions as above need answering.
Also, do other sims work in it or does the sim work in another phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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