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Samsung A71 muting problem

Rosalind1
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My phone keeps muting itself mainly when I put it in my bag or pocket.....anyone else has the same problem?
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MI5
Level 94: Supreme
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@Rosalind1 

Check if you have pocket mode turned on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128183 Posts
  • 614 Topics
  • 22506 Solutions
Registered:

@Rosalind1 

Check if you have pocket mode turned on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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Rosalind1
Level 1: Joiner
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Yes its on. I don't think its that but thanks for answering.
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