cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung A51 failing to receive calls

stig
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Is this a known issue with this phone? We have missed some important calls recently.

Coverage checker says good in this area.

No known problem with my Motorola G7, though both phones only show 1 bar out of 4 (sometimes 2 on the Motorola).

Message 1 of 3
83 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 120766 Posts
  • 605 Topics
  • 18208 Solutions
Registered:

@stig 

Assuming you can connect to data through a wifi connection, set the network connection on the phone to 2g which will help with calls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
79 Views

stig
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you for your rapid response. I will try this.

Message 3 of 3
71 Views