Solved: Samsung A3 won't turn on - Page 2

Anonymous · ‎08-03-2016

I've got a Samsung A3 on contract with o2 and I went to use it this morning and it won't switch on it's fully charged, I tried to plug charger in but nothing.

PhoneDoc · ‎08-03-2016

True, second faults or those after 31 days are sent to Anovo for repair/replacement.

MI5 · ‎08-03-2016

@Anonymous wrote:
I've got a Samsung A3 on contract with o2 and I went to use it this morning and it won't switch on it's fully charged, I tried to plug charger in but nothing.

Does anything happen if you connect to your PC or laptop?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎08-03-2016

@PhoneDoc wrote:
True, second faults or those after 31 days are sent to Anovo for repair/replacement/destruction

Fixed it for you.

Anonymous · ‎08-03-2016

@PhoneDoc wrote:
If the device is faulty and OP has had the phone for less than 28 days, O2 will happily exchange it for them. Hence why I asked.

That's a load of nonsense, they only exchange it once then it goes back to Anovo for non repair

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