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Samsung A3 won't turn on

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Anonymous
Not applicable

on ‎08-03-2016 10:04

on ‎08-03-2016 10:04

I've got a Samsung A3 on contract with o2 and I went to use it this morning and it won't switch on it's fully charged, I tried to plug charger in but nothing.

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PhoneDoc
Level 14: Rising star 
In response to viridis
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on ‎08-03-2016 11:16

on ‎08-03-2016 11:16

True, second faults or those after 31 days are sent to Anovo for repair/replacement.
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MI5
Level 94: Supreme
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Registered:

on ‎08-03-2016 11:21

on ‎08-03-2016 11:21

@Anonymous wrote:

I've got a Samsung A3 on contract with o2 and I went to use it this morning and it won't switch on it's fully charged, I tried to plug charger in but nothing.

Does anything happen if you connect to your PC or laptop?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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In response to PhoneDoc
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on ‎08-03-2016 11:26

on ‎08-03-2016 11:26

@PhoneDoc wrote:
True, second faults or those after 31 days are sent to Anovo for repair/replacement/destruction 

Fixed it for you.

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Anonymous
Not applicable
In response to PhoneDoc

‎08-03-2016 15:28 - edited ‎08-03-2016 15:41

‎08-03-2016 15:28 - edited ‎08-03-2016 15:41

@PhoneDoc wrote:
If the device is faulty and OP has had the phone for less than 28 days, O2 will happily exchange it for them. Hence why I asked.

That's a load of nonsense, they only exchange it once then it goes back to Anovo for non repair

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