S5 loses 4G only in the afternoons

[Anonymous]

Ok, Very stumped with this one,

New S5 4G works great in the mornings, at the same time every afternoon (1.15pm) the 4G signal goes and im left with G the rest of the day.

I've had a sim swap to eliminate that,

i'm kind of at a loss now, is the phone faulty? is it o2 messing around?

Any help would be great

[Anonymous]

its just no good, ive upgraded from an S3 and got H+ pretty much everywhere, new shiny S5 not worth a carrot if i can't get a signal after 1pm

[Anonymous]

Have you tried your SIM card in another phone as a process of elimination.

[Anonymous]

This does seem to be happening more and more now and it seems to be getting worse rather than better:(

[MI5]

I get the same scenario when in my Coventry office which is on the edge of 4G coverage.
My signal can be anything between 4g and G depending on the time of day....

[Anonymous]

according to o2's map, i should get all day where i am.

i'll make a note of what happens this afternoon!

[MI5]

It says the same for me too but the reality is something quite different to the expectation.....

[jonsie]

My signal drops dramitically in the mid to late afternoon and generally picks up around 7-8pm but I very rarely get full bars on the phone. Not good when the status checker and coverage checker says otherwise.

[Anonymous]

According to the Mynetwork app everything is fine....Can o2 explain to me why the same thing happens , at the same time every day.

[Anonymous]

Hi

As this is a user to user forum with O2 site management you won't get an official explanation here.

You'd be better of filling out the complaint form http://www.o2.co.uk/how-to-complain/complain , and or speaking to customer services on 202.

It does sound like network congestion which is yet to be officially confirmed.

[MI5]

I'll go with congestion - That's what I put mine down to, but that is in no way an official response, just another miffed customer response.....