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S5 help please

Cleoriff
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My grandson has a Samsung S5. I bought it for him about 18 months ago. Over the last couple of weeks he has been told people are unable to hear him very well when he calls them.

He has just tested this with me by ringing my mobile and landline. He is right ...I can hardly hear him.

Any ideas?

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MI5
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Which will just let more fluff in!!
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Cleoriff
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Well he is off to get a 'childs toothbrush' He said he has removed 'some black stuff' from the mic already. I suppose this is what you get when you carry the phone about in your pocket (without a cover)...wherever you go.....

I hope he sorts it.... as I can see it will be an expensive Christmas (for me) Rolleys

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Cleoriff
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@gmarkj wrote:


In one extreme case someone suggested drilling the hole out so it is bigger!!

Think we will give that a miss @gmarkj Fear

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MI5
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I posted this way back when the S3 was a new phone but same applies today, and not just Samsung phones either http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Galaxy-S3-Microphone-Failed/m-p/396184...
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gmarkj
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@MI5 wrote:
Which will just let more fluff in!!

True, but should also be easier to see if there is anything there and get it out.

Providing you haven't broken it by drilling a larger hole there...

 


@Cleoriff wrote:

Well he is off to get a 'childs toothbrush' He said he has removed 'some black stuff' from the mic already. I suppose this is what you get when you carry the phone about in your pocket (without a cover)...wherever you go.....

I hope he sorts it.... as I can see it will be an expensive Christmas (for me) Rolleys


I have a cover on my phone and I have to clean out the hole for the microphone and the charging point on a regular basis.The only way to avoid anything like this is to get a case where the ports are covered by a part of the case that you open to use...

 

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Beenherebefore
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@Cleoriff wrote:

@gmarkj wrote:


In one extreme case someone suggested drilling the hole out so it is bigger!!

Think we will give that a miss @gmarkj Fear


Why not light a match and let the flame burn off the fluff LOL

"My life is a facsimile of a sham"
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Bambino
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@Cleoriff wrote:

Well he is off to get a 'childs toothbrush' He said he has removed 'some black stuff' from the mic already. I suppose this is what you get when you carry the phone about in your pocket (without a cover)...wherever you go.....

I hope he sorts it.... as I can see it will be an expensive Christmas (for me) Rolleys


Even with a cover the microphone is exposed. Some phones are more susceptible than others, but it can happen with any phone. Time to start a new Christmas fund, I think @Cleoriff.:smileywink:

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Cleoriff
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@Bambino wrote:


 


Even with a cover the microphone is exposed. Some phones are more susceptible than others, but it can happen with any phone. Time to start a new Christmas fund, I think @Cleoriff.:smileywink:


Well it won't be getting sent anywhere @Bambino...so I better start counting my penny jar ...Fear

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gmarkj
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@Cleoriff wrote:

Well it won't be getting sent anywhere @Bambino...so I better start counting my penny jar ...Fear


better be a big jar if it's only got pennies in!!

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MI5
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I'll give him a fiver for it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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