S4 delivery.

[Anonymous]

Dont know if this is in the right area or if anyone has covered it but will the people who have pre ordered an s4 and getting it posted receive it on the launch day (26th) or will it be on the following Monday. 

[Anonymous]

Just called customer services, seems they're out of stock and I've got to wait for the next batch of deliveries. Not happy at all as I pre-ordered with the promise it would be delivered on release day 

[Anonymous]

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@Anonymous wrote:

Just called customer services, seems they're out of stock and I've got to wait for the next batch of deliveries. Not happy at all as I pre-ordered with the promise it would be delivered on release day 

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Thats not on

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

Just called customer services, seems they're out of stock and I've got to wait for the next batch of deliveries. Not happy at all as I pre-ordered with the promise it would be delivered on release day 

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Thats not on

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What's worse is they could'nt even give me a date when the next batch is due in and given Samsung has announced global shortages it could be a while! Really let down given the website promised day 1 release delivery, not "Indefinately out of stock please wait"

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

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@Anonymous wrote:

Just called customer services, seems they're out of stock and I've got to wait for the next batch of deliveries. Not happy at all as I pre-ordered with the promise it would be delivered on release day 

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Thats not on

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What's worse is they could'nt even give me a date when the next batch is due in and given Samsung has announced global shortages it could be a while! Really let down given the website promised day 1 release delivery, not "Indefinately out of stock please wait"

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I quite agree it is bad service all round I feel for you

[MI5]

It was exactly the same at iP5 launch.... when will they learn 😞

[Anonymous]

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@MI5 wrote:
It was exactly the same at iP5 launch.... when will they learn 😞

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Very true you would have thought they would have got it right by now

[Anonymous]

Pre-ordered mine on 16th April, 3 days before O2 announced on the website that all stock had now been sold for pre-order.  The lady I spoke to assured me at the time that there would be sufficient stock so that I would definitely get my order on launch day tomorrow 26th.

My order progress hasn't budged so I rang customer services and was just told they were out of stock.

WHAT.  Do not LIE to your customers ffs.  I specifically asked if they had sold all of their initial allocation of stock at the time I pre-ordered and was assured categorically that I would definitely get one.

Very poor business practice used there just to drum up additional pre-orders.

[Anonymous]

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@Anonymous wrote:

Pre-ordered mine on 16th April, 3 days before O2 announced on the website that all stock had now been sold for pre-order.  The lady I spoke to assured me at the time that there would be sufficient stock so that I would definitely get my order on launch day tomorrow 26th.

My order progress hasn't budged so I rang customer services and was just told they were out of stock.

WHAT.  Do not LIE to your customers ffs.  I specifically asked if they had sold all of their initial allocation of stock at the time I pre-ordered and was assured categorically that I would definitely get one.

Very poor business practice used there just to drum up additional pre-orders.

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I see a pattern emerging here

[Anonymous]

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@Anonymous wrote:

Pre-ordered mine on 16th April, 3 days before O2 announced on the website that all stock had now been sold for pre-order.  The lady I spoke to assured me at the time that there would be sufficient stock so that I would definitely get my order on launch day tomorrow 26th.

My order progress hasn't budged so I rang customer services and was just told they were out of stock.

WHAT.  Do not LIE to your customers ffs.  I specifically asked if they had sold all of their initial allocation of stock at the time I pre-ordered and was assured categorically that I would definitely get one.

Very poor business practice used there just to drum up additional pre-orders.

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Same! Total misrepresentation. I'm tempted to march to a O2 store tomorrow and see if I can sort a local pickup. If not looks like I'm leaving O2 after 4 years 😕

[Anonymous]

I think they may lose a lot of customers over this