03-04-2020 12:29
In the last week my 6 year old Samsung galaxy phone has begun to lose power at an alarming rate.
I am sending a few long texts - no more than 3 per day. I don't stream, use e-mail or anything else like that on it and i am confined to home until July so it's not going anywhere. Usually it will lose about 6-10% a day, now it's more like 90%. Have used the setting maintenance button to close off background apps but that doesn't seem to help. My husband thinks the battery's kaput. help please.
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03-04-2020 16:09
03-04-2020 16:09
03-04-2020 12:34
03-04-2020 12:35
03-04-2020 12:35
03-04-2020 15:56
03-04-2020 15:56
Hi Cleoriff
It's a Galaxy S6 Edge bought in Sept 2016.
Doesn't appear to have any way of getting into it to remove a battery, but suppose there must be, for the sim card insertion etc.
Usually get all this done in the local O2 shop - now shut because of lockdown.
03-04-2020 16:09
03-04-2020 16:09