- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-04-2020 12:29
In the last week my 6 year old Samsung galaxy phone has begun to lose power at an alarming rate.
I am sending a few long texts - no more than 3 per day. I don't stream, use e-mail or anything else like that on it and i am confined to home until July so it's not going anywhere. Usually it will lose about 6-10% a day, now it's more like 90%. Have used the setting maintenance button to close off background apps but that doesn't seem to help. My husband thinks the battery's kaput. help please.
Solved! Go to Solution.
Accepted Solutions
- 153005 Posts
- 652 Topics
- 29203 Solutions
on 03-04-2020 16:09
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-04-2020 16:09
Have you rebooted as something may be stuck trying to sync.
Is the top of the phone getting warm?
Have you checked for software updates?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-04-2020 12:34
- 153005 Posts
- 652 Topics
- 29203 Solutions
on 03-04-2020 12:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-04-2020 12:35
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 4 Posts
- 3 Topics
- 0 Solutions
on 03-04-2020 15:56
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-04-2020 15:56
Hi Cleoriff
It's a Galaxy S6 Edge bought in Sept 2016.
Doesn't appear to have any way of getting into it to remove a battery, but suppose there must be, for the sim card insertion etc.
Usually get all this done in the local O2 shop - now shut because of lockdown.
- 153005 Posts
- 652 Topics
- 29203 Solutions
on 03-04-2020 16:09
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-04-2020 16:09
Have you rebooted as something may be stuck trying to sync.
Is the top of the phone getting warm?
Have you checked for software updates?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

