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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46871 Views
  • 2 replies
  • 2 kudos

Huawei cashback offer

I recently upgraded to a P30 as part of a new tariff package. However, no proof of purchase was provided as the new tariff included the phone for free. Has anyone had a similar problem and if so how do i claim the cashback offer?

jvizzini by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

S20 ultra delays

Has anyone had any news yet on the s20 ultra? (I ordered the grey 128GB) Had nothing but problems when trying to contact O2 about it, and various excuses that differ with every person I've spoken to. Been cut off by their help team as well. Becoming ...

Danni768 by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

How do I disable MMS sending

Hi,I have a Huawei P30, struggling to find a way to disable MMS so I can't accidentally add charges to my bill. Can you help? I've tried going in to the Apn to edit it but it's set to view only.Thank you.

willi10 by Level 1: Joiner
  • 8433 Views
  • 14 replies
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VoLTE (4G Calls) icon missing on Samsung Galaxy S20 Ultra

I received yesterday S20 Ultra,everything well but the story with S9+ will be repeated. The VoLTE icon is NOT displayed. The menu is all inclusive !!! Do not advise me to enable the settings. Everything is activated in the menu !!! Everything is ON. ...

BigDaddyUK by Level 5: Ponderer
  • 5646 Views
  • 12 replies
  • 0 kudos

S20 Ultra doesn't connect calls first time

Received S20 Ultra and have noticed that if I call a contact or new number, it disconnects before even a first ring. I then have to do it again in order to connect with the other number. Is there a solution to this?

BSB1 by Level 1: Joiner
  • 1268 Views
  • 3 replies
  • 0 kudos

Resolved! 4g calling, VoLTE icon not displayed?

I have a Galaxy S9+, 4g calling is enabled in my account and enabled in the mobile settings on the phone itself. The O2 coverage map indicates I'm in a good area where 4G calling is enabled. However I'm never seeing the VoLTE icon in the status bar. ...

dougwzz98 by Level 2: Apprentice
  • 19202 Views
  • 38 replies
  • 0 kudos

BT sports on my phone

I'm trying to log into bt sports on my phone. I have an o2 account and i have bt sport at home with sky. how do i log into bt sports on my phone it keeps asking for an account number, that i dont have

iain1 by Level 1: Joiner
  • 1522 Views
  • 2 replies
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Google Play Store payments

How do I add my contract billing payment to google play store ao I can buy apps and games and its ads on to my o2 bill asap please thankyou

Resolved! Android 10 for sony xz3

Any idea if the latest android 10 for unblocked xz3 will finally arrive from O2 after 6 months or closer to Christmas?

KotRuchacz by Level 1: Joiner
  • 5686 Views
  • 14 replies
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S20 plus pre-order

Has anybody who pre-ordered any of the new S20 range received an email or text about picking up your new phone?I have checked and can see that my phone has been delivered to the store and i requested to pick it up from the store. I was also told last...

S20 by Level 1: Joiner
  • 1737 Views
  • 6 replies
  • 0 kudos