Problems with Sony Xperia SP

[Anonymous]

Dear All

My Sony Xperia SP becomes unresponsive when I call someone and it goes through to their voicemail. The screen goes black, I cannot disconnect and all I can do is remove the SIM card and restart - which becomes very tiresome. I have sent it to the o2 repair centre, which claimed there was no fault and returned it. The fault persists. I have ensured the software is up to date. o2 will do nothing apart from send it to be repaired again. Any suggestions? This phone is sending my stress levels through the roof.....

Simon

[Anonymous · Accepted solution]

It just depends who deals with it, I would call 202, complain about the situation and returns and repairs can step in, you never know....worth a try... But make sure you tell the advisor the complete story and let them ring repairs and speak on your behalf ;). Worst case scenario, you waste your time...

[MI5]

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@Anonymous wrote:

Worst case scenario, you waste your time...

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That was my outcome......

[viridis]

I remember the diary, I swear if he kept it up a lot of people would have looked VERY bad

[viridis]

Got it.
http://community.o2.co.uk/t5/Discussions-Feedback/O2-from-an-Unbiased-Customer-Perspective-My-Online...

[jonsie]

Anovo = waste of time...

[Anonymous]

Anovo = waste of space

[viridis]

Anovo= waste of vowels

[Cleoriff]

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@viridis wrote:
Anovo= waste of vowels

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Anova...Oh what a waste....

(I felt I had to add my 5 pennorth)....