Solved: Problem connecting using 3G

Anonymous · ‎22-11-2013

When I try to connect to the net using 3G on my Samsung Note 10.1 I get a message from o2 saying I need to buy data. When I check my o2 account it says I have 1024 Mb of data. What's the problem?

perksie · ‎22-11-2013

Sorry only O2 can answer that, maybe the systems are slow catching up with your credit?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎22-11-2013

1024Mb is 1Gb of data, which suggests that is your monthly allowance, not what you have used.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎22-11-2013

In reply to Perksie.

I think I was already aware of that.

The question is -why are o2 asking me to buy data before I can use the internet when my account shows that I have 1GB available [which I just bought yesterday!]

perksie · ‎22-11-2013

Sorry only O2 can answer that, maybe the systems are slow catching up with your credit?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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