Phone permantly locked

[tarren2]

I purchased a phone locked to Vodafone, VSmart10, I requested a NUC to enable me to sign up with O2. However, the NUC that they provided did not work and my phone is permanently locked into Vodafone who are  totally unable to assist me in any way.

They provided me with a link, which turned out to be an Alcatel repair centre, who referred me back to Vodafone. The upshot is that I am now locked in to Vodahell, does anyone know a way this phone can be unlocked?

Thank you.

[MI5]

@tarren2 

The only suggestion I have is your local market stall or independent mobile repair shop.

[tarren2]

I wished I'd done that to start with. The problem I have is that being hard locked the usual NUC will not work,.

Thanks for reply.

[MI5 · Accepted solution]

They will need to do it with software and a cable to overwrite the partition tables.

[tarren2]

Ah, that's good, there's hope yet then. Thank's for your help, much appreciated.