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Dont ring emergency services :(

Poppysmum
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I have been waiting and googling without success 😞

 

In work on friday my phone pocket dialled emergency services.

 

I found out when i checked my phone and the below message was on my phone.

 

Its still on my phone i clear notification settings and it just re-appears. 

 

How long do i have to wait before my numbers are locked again please ?

 

Screenshot_20191115-165723_Gallery.jpg

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MI5
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@Poppysmum 

It will remain on until you restart your phone.

It was designed that way to ensure that anyone could call you back after an emergency, even if you had previously blocked the number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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@Poppysmum 

It will remain on until you restart your phone.

It was designed that way to ensure that anyone could call you back after an emergency, even if you had previously blocked the number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Poppysmum
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@MI5 wrote:

@Poppysmum 

It will remain on until you restart your phone.

It was designed that way to ensure that anyone could call you back after an emergency, even if you had previously blocked the number.


Thank you i have restarted my phone hope thats solved it. 

 

Dont know what i do but my phone seems to unlock itself when in my pocket in work. 

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MI5
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@Poppysmum wrote:

 

Dont know what i do but my phone seems to unlock itself when in my pocket in work. 


  1. Open Settings
  2. Tap Display.
  3. Scroll down to the bottom and switch on the option Keep Screen Turned Off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Poppysmum
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Dont see that @MI5  my phone is set like this ...

 

 

Screenshot_20191117-150457_Settings.jpg

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MI5
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It's the accidental touch protection on yours.
If still coming on in pocket you'll need to set a pin code on lock screen and enable immediate lock when screen off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Poppysmum
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Thank you for your help @MI5  but its got a screen lock on it but still does it ?

 

Is there something else i should be doing please ?

 

Screenshot_20191117-152459_Settings.jpg

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Poppysmum
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Whats that smart lock please ? 

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MI5
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Smart lock is an option to keep the phone unlocked if it is connected to another device via bluetooth for example.
Devices such as a smartwatch, bluetooth speaker, car phone system etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Poppysmum
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So i have it set right ? But its somehow still unlocking strange 

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