Phone Repair

on 08-11-2017 18:14
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on 08-11-2017 18:14
Recently sent my phone to repair, about two days later i recieved a text saying they were waiting for parts if they dont arrive in five days a new phone would be sent, its been six days and ive heard nothing from then, used the track repair option on the o2 website, and its saying repair not found ( entered details correct and tried atleast 4 times) does this mean its fixed? should i of heard something by now? any ideas? will be going to my local shop A.S.A.P but i thought id post on here for any advice, thanks
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on 28-11-2017 12:43
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on 28-11-2017 12:43
Hello @Anonymous
We just had confirmation that the Returns/Repair Tracking system should now be up and running as normal.
Thank you all for bringing this matter to our attention. We apologise for any inconvenience this has caused.
Please let me know if there's something else we can do to help out.
Thanks @MI5 and @Cleoriff for your help
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on 28-11-2017 13:23
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on 28-11-2017 13:23
Good to hear it's now fixed @MercedesS Thanks for the update..
Veritas Numquam Perit
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on 28-11-2017 14:01
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on 28-11-2017 14:01
Hallelujah.... I'm sure there will be no further problems....
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on 28-11-2017 15:14
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on 28-11-2017 15:14
Thank you guys for letting us know. You are
Hopefully @Anonymous can check and let us know if everything is fine.
Fingers crossed!


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