P30 pro new edition WiFi calling
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on 26-10-2020 17:04
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on 26-10-2020 17:07
If it has been activated by O2 you need to go to your MyO2 and turn it on there. It's under "More"
You then need to reboot your phone to get the settings in either calls or network settings.
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on 26-10-2020 17:15
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on 26-10-2020 17:24
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on 26-10-2020 17:24
O2 firmware is not required for your phone @Bunks
As long as it is a UK phone, it will work.
Give it 24 hours and reboot again and check.
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on 27-10-2020 18:42
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on 27-10-2020 18:48
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on 27-10-2020 18:48
I'd question if it really was active on your account @Bunks
What phone does it say you have in your MyO2?
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on 27-10-2020 19:08
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on 27-10-2020 19:14
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on 27-10-2020 19:14
Just beneath your phone number @Bunks
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27-10-2020 21:10 - edited 27-10-2020 21:16
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27-10-2020 21:10 - edited 27-10-2020 21:16
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on 27-10-2020 21:15
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on 27-10-2020 21:15
Yes, that could well be the problem @Bunks
Get them to rectify that first.
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