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Old sim hasn't deactivated after sim swap

Anonymous
Not applicable

Hi, I upgraded my phone recently and did the sim swap yesterday. My new sim works fine, but so does my old sim. It hasn't deactivated. I tried turning the phone off and on, and taking the sim out. How do I get it deactivated?

Message 1 of 25
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Anonymous
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Your welcome, do come back & let us know the outcome
Message 21 of 25
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Anonymous
Not applicable
I called cs and they sorted it out for me! Cancelled my old contract, so everything's grand now.
Message 22 of 25
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Cleoriff
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@Anonymous wrote:
I called cs and they sorted it out for me! Cancelled my old contract, so everything's grand now.

Good to hear...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 23 of 25
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Anonymous
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Glad to hear it was a successful outcome for you
Message 24 of 25
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jonsie
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