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Each-Uisge · ‎06-01-2018

Why are we not getting the android security patches on the Note 8?

MI5 · ‎06-01-2018

Anyway, as O2 firmware is up to date

Security Patch Level	2017 - 12 - 01
Product code	O2U
PDA	N950FXXU2BQKG
CSC	N950FOTF2BQL1

I assume you are on generic Samsung, which is lagging behind, but only Samsung can tell you why.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-01-2018

What's your CSC ? (*#1234#)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎06-01-2018

Anyway, as O2 firmware is up to date

Security Patch Level	2017 - 12 - 01
Product code	O2U
PDA	N950FXXU2BQKG
CSC	N950FOTF2BQL1

I assume you are on generic Samsung, which is lagging behind, but only Samsung can tell you why.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Each-Uisge · ‎06-01-2018

CSC : N950FOXM1AQHF

Okay. Seems some people have updates on different carriers or different countries. I assumed the OTA was distributed by the network. I didn't realise it was Samsung.

Thanks for the reply. BTW, how too I check the O2 firmware patch level on the phone? Can't find it myself so far.

MI5 · ‎06-01-2018

Yours is here https://www.sammobile.com/firmwares/galaxy-note8/SM-N950F/BTU/download/N950FXXU1AQI1/188836/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Each-Uisge · ‎06-01-2018

Thanks

MI5 · ‎06-01-2018

No worries mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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