
on 17-01-2015 20:46
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on 17-01-2015 20:46
Solved! Go to Solution.
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on 18-01-2015 09:51
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on 18-01-2015 09:51
Hi @Anonymous
I've seen this once in a Nokia forum, it has worked for some people....
Try this: plug your phone to the computer then wait for 10 secs, right click on the usb hardware device icon at the right hand side then click on safely remove hardware. Wait for another 10 secs, unplug the phone then try to turn it off. (fingers crossed!)
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on 17-01-2015 20:49
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-01-2015 21:02

on 17-01-2015 21:02
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on 17-01-2015 21:02
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on 17-01-2015 21:05
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on 17-01-2015 21:05
If you have backups and one drive turned on all your data should re load when you log back into phone again http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA142987
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 18-01-2015 09:51
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on 18-01-2015 09:51
Hi @Anonymous
I've seen this once in a Nokia forum, it has worked for some people....
Try this: plug your phone to the computer then wait for 10 secs, right click on the usb hardware device icon at the right hand side then click on safely remove hardware. Wait for another 10 secs, unplug the phone then try to turn it off. (fingers crossed!)
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on 18-01-2015 09:56
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on 18-01-2015 09:56
A useful tip if it works....
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on 18-01-2015 10:00
if....
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on 21-01-2015 15:13

