on 14-04-2016 14:20
on 14-04-2016 14:20
Hi I have not had any of the recent OTA updates for my Samsung Galaxy S7 Edge since I had it in March. Is this because O2 are slow and rolling them out or is it my phone?
Solved! Go to Solution.
on 22-07-2016 09:29
on 22-07-2016 09:29
on 22-07-2016 09:33
Hah i need to break the cycle of contracts inc the phone and buy my handsets myself and add a SIM only deal in
on 22-07-2016 09:38
on 22-07-2016 09:38
on 25-07-2016 16:41
on 25-07-2016 16:41
I can certainly feed this back to our device team on your behalf, but with updates being restricted to Wifi this ensures:
- Customers retain their mobile data to do more of what they love (YouTube, Facebook, Twitter, Games, Internet etc)
- Less chance of a corrupt download due to fluctuations in mobile data (eg, moving between cells and causing a temporary loss of service). A corrupt download would mean re-downloading it, leading to more data usage
I get that you want to use your data however you please, but in the grand scheme of things, this will help save your data allowances and help lead to a better experience with software updates. Some updates can be 2GB or even larger in size - imagine getting to 1.9GB of that for the download to stall and need to start again... With a 5GB allowance, it could be used up just by this one thing and could limit what you can do with your data for the rest of your allowance period.