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Nexus 4 wi-fi connection issues

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Anonymous
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on ‎10-01-2013 11:54 - last edited on ‎11-01-2013 08:52 by

on ‎10-01-2013 11:54 - last edited on ‎11-01-2013 08:52 by

I have problems with wifi connection on a Nexus 4. It constantly timeouts, or simply crashes. If I try to download on the mobile network it works fine, but uses the data allowance. is there any way of lengthening the time before a timeout?

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MI5
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on ‎12-01-2013 18:40

on ‎12-01-2013 18:40

When I said connections I meant another wifi router connection, ie in McDonalds or somewhere else away from your home router. You dial *#0011# into your phones keypad as if you were dialing a number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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on ‎12-01-2013 19:33

on ‎12-01-2013 19:33

I haven't tried any other wifi connections yet. I'll give that a go, and if it is OK then the problem would be my router.

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Anonymous
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on ‎22-01-2013 21:21

on ‎22-01-2013 21:21

I have tried the phone using my brothers Virgin wifi and it works perfectly. It looks like a modem problem. Any suggestions? I still get a timeut message when I try to use wifi at home

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MI5
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on ‎22-01-2013 21:30

on ‎22-01-2013 21:30

Have you tried rebooting your router, entered correct password (case sensitive letters etc)...?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎22-01-2013 21:44

on ‎22-01-2013 21:44

What modem is it?

 

Who is it connected to?

 

You may need to check it is set to "Allow new connections", also you may need to vary the wi-fi encryption, WPA2 is usually the best.

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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on ‎22-01-2013 21:54

on ‎22-01-2013 21:54

It is a Dlink 2780 with Talktalk. I have tried rebooting it, the password is OK. I do get a connection, but it is very quick to time out. Sometimes it works Ok, mostly it doesn't

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MI5
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on ‎22-01-2013 22:53

on ‎22-01-2013 22:53

In all seriousness that sounds like the wrong password is being entered. Long press on the connection on your phone and choose "forget" then try connecting again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎24-01-2013 16:23

on ‎24-01-2013 16:23

I contacted Talktalk, who advised me to change the modem channel to 11, and switch on Upnp. it seemed to improve things. Whilst i still get timeouts, a second attempt is usually successful.

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Anonymous
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on ‎10-06-2013 11:24

on ‎10-06-2013 11:24

I'm currently have Wifi connection issues buy only with O2 and their Wifi ones. I can connect when I'm asked to sign in I keep keep getting a Internal Error: 500 message everytime. 

 

The guys in the 02 shop don't know what the problem is. Online Guru's cant help. Does anybody have an idea. I've tried with the O2 Wifi app and without. I've even hard resetted the handset that doesn't cure the problem. Don't know anything else to.

Any ideas?

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MI5
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on ‎10-06-2013 11:37

on ‎10-06-2013 11:37

There is an IR open with Google on this issue https://code.google.com/p/android/issues/detail?id=40065
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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