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Anonymous · ‎26-11-2017

Ive moved to australia and brought a new sim card and plan with an australian company, but when i put the new sim in it asks for a network PIN because its locked. What is the PIN

Anonymous · ‎26-11-2017

You need to contact customer service as the phone needs to be unlocked.

Read this guide for further assistance

https://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-netwo...

View solution in original post

Anonymous · ‎26-11-2017

You need to contact customer service as the phone needs to be unlocked.

Read this guide for further assistance

https://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-netwo...

Bambino · ‎26-11-2017

@Anonymous If you no longer have an O2 account, you may not be able to unlock your phone.

I DO NOT WORK FOR O2

MI5 · ‎26-11-2017

If it was previously an o2 contract Phone, you should enter the details of the contract account on the unlock form.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎27-11-2017

Welcome to our forum, @Anonymous! Let us know how you're getting on with the unlocking? Any help from the above info?

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