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Need help with my MCK code!

Gaz6
Level 1: Joiner
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Hoping someone can help. Done some digging and have saw people get results with this.

 

Been trying to unlock my old Galaxy S9+ which I bought a few years ago. Went through the process of getting my unlock code however it hasn't worked and now the phone has "frozen" and is asking for the MCK code. 

 

Spoke to a rep on the chat and haven't gotten any help. Hoping I'll have more luck here.

 

Any help is much appreciated.

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MI5
Level 94: Supreme
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@Gaz6 

You'll need @Martin-O2 @lewys-gp or @RafaC to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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lewys-gp
Former Staff
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Thanks for the tag, @MI5.

 

Hi, @Gaz6. I will message you for some details now, so we can get that MCK code you require 😁.

Community Manager for the O2 Community 🙂
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