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My S7 edge can't connected to Virgin Media (WiFi) London Underground

Anonymous
Not applicable

I tried setting up, my new Samsung Galaxy S7 edge to Virgin (WiFi) on the London Underground for the first time this morning, i followed the steps http://www.o2.co.uk/help/network-coverage-and-international/wifi-on-the-underground it just would register my phone

 

Is anyone else having the problem?

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jonsie
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jonsie
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MI5
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You will have to delete your old Mac address if you have connected previously.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Thanks alot this did fix the problem

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MI5
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Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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jonsie
Level 94: Supreme
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