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Anonymous
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My S7 edge can't connected to Virgin Media (WiFi) London Underground

I tried setting up, my new Samsung Galaxy S7 edge to Virgin (WiFi) on the London Underground for the first time this morning, i followed the steps http://www.o2.co.uk/help/network-coverage-and-international/wifi-on-the-underground it just would register my phone

 

Is anyone else having the problem?

Posts: 63,438
Topics: 528
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Registered: ‎04-01-2009

Re: My S7 edge can't connected to Virgin Media (WiFi) London Underground

Posts: 83,409
Topics: 512
Solutions: 10,217
Registered: ‎04-04-2012

Re: My S7 edge can't connected to Virgin Media (WiFi) London Underground

You will have to delete your old Mac address if you have connected previously.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: My S7 edge can't connected to Virgin Media (WiFi) London Underground

Thanks alot this did fix the problem

Posts: 83,409
Topics: 512
Solutions: 10,217
Registered: ‎04-04-2012

Re: My S7 edge can't connected to Virgin Media (WiFi) London Underground

Good news Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 63,438
Topics: 528
Solutions: 3,296
Registered: ‎04-01-2009

Re: My S7 edge can't connected to Virgin Media (WiFi) London Underground