on 18-09-2017 17:03
on 18-09-2017 17:03
Hi THere
My phone is no longer working. I have a Samsung Edge. The phone has been taken to an O2 shop to be looked at. In the meantime, I was avised that I could use my sim in another phone. The customer service provided me with an adpater to use in another phone.
I have been asked to provide a code to unlock the sim when i place it into another phone where do i get this from?
Kind regards,
on 18-09-2017 17:28
on 18-09-2017 17:28
@AnonymousWhat code? All you need to do is put your sim in the adapter then use the other phone. No need to unlock it unless there is a bar placed on the sim
on 18-09-2017 17:40
on 18-09-2017 17:40
When did you get the other phone from?
on 18-09-2017 17:45
on 18-09-2017 17:45
on 18-09-2017 18:27
on 18-09-2017 18:27
That's what I was trying get to ascertain. If those is asking for an unlock code it's obviously locked to another network. The OP needs to find out and approach that network. You can get P&G sims from the other providers online and have them delivered within 48 hours.
I just think his phone will be back from o2 before he gets the phone unlocked. Maybe a cheap phone from o2 will suffice.
on 18-09-2017 18:41
on 18-09-2017 18:41
on 19-09-2017 18:00
Good evening @Anonymous, welcome to our forum! Sorry to hear about your Samsung Edge! Did you check the advice above? How are you getting on? Please let us know in case we could help you out in more detail!