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Sony Xperia 5 II replacement touch screen

Caskers
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Has anyone successfully managed to have a broken touchscreen replaced on the Sony Xperia 5 II, either via O2 repair or another repair service? Currently no independent repair services have this in stock, except one provider from China selling for £250. It would be really useful to know if O2 repair service has access to this part and how much they are charging to fix this (without insurance). Thanks all!

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viridis
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With a lot of screen repairs, if o2 don't have the particular part in stock, they would either get it from the manufacturer, send the phone to the manufacturer service point (technically I think the same company does o2 and Sony servicing) or would replace the handset.
Unfortunately the only way to get a price is to put it in for repair, and await the quote before work is began.

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Bambino
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@Caskers I will tag our community member @viridis who is our expert in all things Xperia.

I DO NOT WORK FOR O2



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viridis
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With a lot of screen repairs, if o2 don't have the particular part in stock, they would either get it from the manufacturer, send the phone to the manufacturer service point (technically I think the same company does o2 and Sony servicing) or would replace the handset.
Unfortunately the only way to get a price is to put it in for repair, and await the quote before work is began.

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madasaf1sh
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@Caskers

You can submit the details and get a quote from Sony Direct,

https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=mobile

To chat with them

or https://services.sony.co.uk/supportmvc/en/repair?cpint=spt-footer_repair

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Caskers
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Thanks so much, that's really helpful information!

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