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Moving sim card to a new phone

Anonymous
Not applicable

I have recently move my simcard from a Samsung SM-G900F to a Samsung GT-19100P ( my wife's old phone which has not been used for approx a year). It is still showing my wifes designated email address and there appears no way of chaninging this, also the software does not appear to have been updated.

I can send/receive phone calls and texts although my wife's old texts are still showing.

Please advise how to move forward.

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jonsie
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jonsie
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MI5
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If you do a factory reset from Settings >Security it will wipe everything from the phone and allow you to enter your own gmail and other personal details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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