Moving Numbers to and from O2

on 10-03-2017 22:35
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on 10-03-2017 22:35

on 10-03-2017 22:45
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on 10-03-2017 22:45
You'd need a PAC code to transfer the number to another network. To bring your number across would mean porting it in I think & then getting customer service to transfer it to the chosen tariff

on 10-03-2017 22:52
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on 10-03-2017 22:52
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on 10-03-2017 22:54
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on 10-03-2017 22:54
Hi @Anonymous All you need to know is in this link...
http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Take note of this section...
"Requesting a switch
Before we can transfer your number, we'll need your PAC. This is a code made up of three letters and six numbers. You can get this from your current provider and it will be valid for 30 days. Let us know your PAC when you place your order.
Once you've ordered and received your temporary O2 number, fill in the keep my number form. Your temporary number can be found in your O2 confirmation email or sim pack. You'll also need the number you want to keep.
Forms sent by 5:30pm will be completed the next working day. Forms sent after 5:30pm will be completed within two working days. You'll receive two text messages, one to confirm the date of your switch and one to remind you on the day.
Make sure you save the contacts on your sim before the switch"
Veritas Numquam Perit
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on 10-03-2017 22:55
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on 10-03-2017 22:55
@Anonymous wrote:
I understand I need a pac code. What Im2 asking is can I effectively change the number attached to the new tariff and still use the old number on another network?
Yes. See my link above...^^^^^
Veritas Numquam Perit
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on 10-03-2017 22:57
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on 10-03-2017 22:57
If you try and move 5678 to another network it will close the account.
To do what you want to do you need a PAC from o2 for 5678 and then take a new account to move 1234 to from giffgaff.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

