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Mobile data will not turn on, apn settings etc greyed out.

Anonymous
Not applicable

on ‎12-11-2016 00:40

on ‎12-11-2016 00:40

Mobile data will not turn on, apn settings etc greyed out.

htc m9 tried just about everything.

getting mad.

 

any suggestions ?

 

Thanks

 

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Cleoriff
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‎12-11-2016 01:18 - edited ‎12-11-2016 01:19

‎12-11-2016 01:18 - edited ‎12-11-2016 01:19

Hi @Anonymous Try texting Active to 2020, save settings that get sent back and reboot your phone....

Or, if you are able to manually input your APN settings... follow the guide as shown here

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202

 

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jonsie
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on ‎12-11-2016 02:15

on ‎12-11-2016 02:15

Do you have an option to add another APN?

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adamtemp64
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‎12-11-2016 08:01 - edited ‎12-11-2016 08:10

‎12-11-2016 08:01 - edited ‎12-11-2016 08:10

Try the tip here http://forums.androidcentral.com/htc-one-m9/583377-htc-m9-mobile-data-will-not-turn.html

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Martin-O2
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on ‎18-11-2016 09:57

on ‎18-11-2016 09:57

@Anonymous did any of the above advice help you activate your mobile data? 

 

 

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