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Anonymous · ‎03-12-2016

I was making jelly so my hands were a bit sticky, I used my phone during the process as I was on a call, and obviously with my hands being sticky, my phone got rather sticky too. I did use a dry cloth to wipe it down first but my phone was still sticky and wouldn't let me touch the screen. So, I got a babywipe and wiped the screen, it must of gotten into my mic as now whenever people ring me, they cannot hear me properly, apparently my voice sounds really faint. How do I fix it?

MI5 · ‎03-12-2016

Get a fine pin and poke any jelly and fluff out of the mic hole.
It's a tiny hole at the bottom of the phone.

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View solution in original post

MI5 · ‎03-12-2016

Get a fine pin and poke any jelly and fluff out of the mic hole.
It's a tiny hole at the bottom of the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-12-2016

:Good tip there. Don't talk & cook

jonsie · ‎04-12-2016

@Anonymous wrote:
:Good tip there. Don't talk & cook

...or buy a cover

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎09-12-2016

Hey @Anonymous did you manage to clean out the phones microphone and get it working?

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