This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

phone locked

Go to solution
Anonymous
Not applicable

on ‎09-12-2016 11:36

on ‎09-12-2016 11:36

Hi , I can't get into my phone i have forgot the pattern 

 

Message 1 of 4
3,534 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

on ‎09-12-2016 11:43

on ‎09-12-2016 11:43

Enter the wrong pattern about 10 times and you will get a message asking if you want to unlock with your Google ID.
Enter your Google username and password and it will take you to the reset page for your screen lock settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
3,530 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

on ‎09-12-2016 11:43

on ‎09-12-2016 11:43

Enter the wrong pattern about 10 times and you will get a message asking if you want to unlock with your Google ID.
Enter your Google username and password and it will take you to the reset page for your screen lock settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
3,531 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96698 Posts
  • 614 Topics
  • 7193 Solutions
Registered:

on ‎09-12-2016 12:24

on ‎09-12-2016 12:24

Hopefully the op can remember his Google ID.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 4
3,515 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

on ‎09-12-2016 12:31

on ‎09-12-2016 12:31

Factory reset otherwise to safeguard personal data.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
3,510 Views
0 Kudos
Related Content
Top