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Media message

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Clairey512573
Level 1: Joiner
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on ‎30-07-2019 10:37

on ‎30-07-2019 10:37

Been sent a media message off o2. Put number and code In nothing happens
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MI5
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on ‎30-07-2019 11:13

on ‎30-07-2019 11:13

@Clairey512573 

Make sure you are connected to 3g or 4g and message will be shown on phone. 

I'd be wary of following any links from text messages as you can never be sure they are genuine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152040 Posts
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Registered:

on ‎30-07-2019 11:13

on ‎30-07-2019 11:13

@Clairey512573 

Make sure you are connected to 3g or 4g and message will be shown on phone. 

I'd be wary of following any links from text messages as you can never be sure they are genuine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎30-07-2019 14:51

on ‎30-07-2019 14:51

As said, the message won't be able to be seen on wifi. Be wary of data costs. Perhaps you can text the sender and ask them to email instead or to use many of the free WiFi m messaging apps? 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
Former Staff
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on ‎02-08-2019 09:54

on ‎02-08-2019 09:54

Hey @Clairey512573, how are you getting on with that message? Did the advice above help you access it?

 

Welcome to the community!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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