on 04-10-2022 10:56
I have decided to leave O2
But my phone is locked to o2
I recieved and unlatch code, but this code did not work,
My phone is now locked to o2 according to what I can find out by searching on the Internet. I have found out that i need an mck code.
I have asked o2 customer service twice now on the phone, but they do not seem to know what an Mck code is.
I also went on the samsung web site and on their support they say they do not provide mck codes and have to contact the provider o2.
I did get an email from o2 saying they would be contacting samsung. This has been going on for over a week now,
Any help sorting this would be appreciated
Solved! Go to Solution.
on 04-10-2022 11:39
I'll bring in the big guns for this one @An0
Look out for a message on the community - it's the envelope icon in the top right when you log in. There will be a number in a red circle when you get a message.
Can you help with an MCK @Martin-O2 @RafaC @Breanna ?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 04-10-2022 11:39
I'll bring in the big guns for this one @An0
Look out for a message on the community - it's the envelope icon in the top right when you log in. There will be a number in a red circle when you get a message.
Can you help with an MCK @Martin-O2 @RafaC @Breanna ?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 04-10-2022 11:40
on 14-10-2022 16:07
Bre
Thanks for your help with this,
The MCK code you provided worked,
on 14-10-2022 16:09
02-02-2023 20:24 - edited 02-02-2023 20:43
02-02-2023 20:24 - edited 02-02-2023 20:43
on 02-02-2023 20:40