Solved: Re: Lost Samsung Internet browser!

HHGTTG · ‎08-09-2017

Just bought a new unlocked Samsung A3 2017 phone and in the process of configuring it to my needs I removed the stock Samsung browser (showing planet earth in blue, i believe). I'm not overtly worried as i use Chrome but i would like use the original but cannot find it anywhere, to restore it onto the homepages.

Anyone any ideas?

Thanks

jonsie · ‎08-09-2017

Press the three buttons at the top right or a menu button. There is a link for the manual so perhaps there's a link to the browser.

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MI5 · ‎08-09-2017

If you deleted it you will have to do a factory reset to restore it, however, if you just removed it from the home screen, you need to find it in the app drawer and drag it back to the homescreen.

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jonsie · ‎08-09-2017

It is in Google Play if you've uninstalling it so you can get away without the factory reset.

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HHGTTG · ‎08-09-2017

Thanks all, but when i download a green coloured Samsung browser App all is says is installed but 'update' and when i do i can find it now in Apps but when i click on it all i get is the Samsung user's manual talking about apps etc!

MI5 · ‎08-09-2017

Unless you have physically uninstalled it from settings menu it will still be in your app drawer or on another of your homescreens.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-09-2017

@MI5 wrote:
Unless you have physically uninstalled it from settings menu it will still be in your app drawer or on another of your homescreens.

As above. Open the app drawer on the bottom right of the display. It should be there then just hold it down and drag it to your home screen.

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HHGTTG · ‎08-09-2017

It's not there. Only the update version in blue that takes me to phone's user manual.

jonsie · ‎08-09-2017

I'm guessing you've downloaded the wrong app.

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MI5 · ‎08-09-2017

Factory reset will fix it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

HHGTTG · ‎08-09-2017

I imagine so. Did search in Playstore for Samsung Internet Browser though.

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