Lost Phone

[Anonymous]

I lost my phone on Saturday 26th in a club in Shoreditch. I have tried to ring on my work break but hold took too long.  I have insurance and would like to block my phone and claim a new phone on my insurance. 

Thank you,

Laura Maxwell

[viridis]

Please edit your posts asap.and remove that info.

[viridis]

Edited this as it just linked to mods,

But I would agree with the info by MI5 below.

[MI5 · Accepted solution]

Hi Laura
Unfortunately, this is not a direct line into CS.
You have to call CS and report it - Lines are open 24 hours a day for loss reports 0344 8090202
You may also want to remove your personal details (numbers etc) from the thread as this is a public forum.

[MichaelL]

I've removed the personal details, guys.

[MI5]

Cheers Michael

[viridis]

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@MichaelL wrote:
I've removed the personal details, guys.

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Thanks.

[jonsie]

I've notified the mods to remove personal information. You need to get the phone blocked directly by O2, they won't see your post here.

http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device#qs

Also fill in the form or use webchat to get the phone blocked as soon as possible.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

[Cleoriff]

I hope the OP comes back to pick up the info given....:smileysad:

[viridis]

I'm sure @Anonymous will.