Lost 3G

[Anonymous]

Hi,

I have always had good coverage from my Sony Xperia U on O2, however recently I had to send my phone away for repair and the whole phone was re-set. As a result I lost contacts, text messages etc. I have also noticed that there is no 3G coverage anymore, just the 2G. Could this be due to the phone being re-set? Any advice/help would be greatly appreciated.

Many Thanks,

Grace

[Anonymous · Accepted solution]

I have spoken directly to 02, who have said there is a problem with a mast in the area and the problem will be hopefully sorted soon. However when I checked this online there was no reported problems.
Hopefully this will be sorted soon, thanks for all the help

[perksie]

I guess in a way that's better knowing that, keep an eye on the service status here:

http://status.o2.co.uk/

Hopefully it will be fixed quickly for you.