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Lollipop on Samsung Alpha, S5 Mini, S4, Note 3 & Note 4

Chris_K
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As I've been asked in different threads around the status of Lollipop for these devices I tought it'd be best to keep everything in the one spot for all members to find easily and to get the latest status on these.

Note 3 & 4
We're currently in posession of the latest Lollipop update for the Note 3 & Note 4 and are extensively testing these to ensure our customers have the best possible experience with it.

S5
We're in receipt of a small maintenance update for the S5 that returns the mute button that many have been asking for. This has now been fully tested and approved by us and returned to Samsung to be scheduled for release. At present we hope for an early-to-mid April push.

S4 (info below added 3rd April)
We've now approved Lollipop for the S4 i9505 model. We are also in receipt of the update for the S4 i9515 model which we'll be looking to begin testing next week, so we're hoping both these S4 updates will come out around the same sort of time, over the next few weeks...

S5 Mini & Alpha
At present we are not aware of Samsungs current plans to bring Lollipop to these devices. That's of course not to say it won't happen - it will, but we've not been given any ETA's for UK versions. We'll be sure to keep everyone updated as and when that info changes - i'll be updating this thread and adding new replies as and when, so please subscribe to this thread if you want updates on this.

18th March Update

Hi all. Our apologies for the lack of updates but we wanted to update you on the current state of play.


What’s with the ‘delay’?
We want to emphasise that both we and Samsung strive for all updates to have the best possible user experience. If you remember back to the recent S5 Lollipop update, unfortunately a small number of customers had a negative experience and that’s not something either of us want for our customers. That being said, our tests for these new updates are extensive and thorough – if Samsung aren’t happy with results, they may delay the update and look to send us a new one. If we’re not happy with it, we will update Samsung on our results and may look for a fix.

O2 'Extras'
This isn’t just about O2 splash screens or O2 apps – implementing those changes takes very little time or effort and certainly doesn’t delay updates. The majority of time these updates are with us are on user experience testing and to monitor for any issues the software may have with our network – eg, switching 4G on/off, network interface issues etc.

What now?
We currently have the latest Lollipop updates from Samsung for the Note 3 and Note 4. We’re also testing a maintenance release for the S5 that will return the mute button many of you have been asking for (the mute button will also be there for the Note 3 & 4). We would love to say these updates will be available in ‘x’ days/weeks but the reality is, we can never be certain. Unforeseen issues can happen and that may impact a release date – whether it’s Samsung who spot an issue or us. All we can promise is that we’re doing all we can to ensure you have a positive experience with the update.


27th March Update
Good news, today we've officially approved the S5 maintenance release and have sent the approved update to Samsung. Providing they don't encounter any unforseen issues with this update, we estimate and hope this should start pushing out to customers within the next week or two - so early/mid April.

If we become aware of any issues or delays with this M/R, i'll keep you updated

30th March Update
Indeed - some fresh news this morning to share with our Note 3 and Note 4 users - the latest Lollipop update has now been approved on our end and returned to Samsung to schedule for release. Providing no unforeseen issues are encountered, we're hoping you should see this update start pushing out over the next week or two, though it could be a bit sooner... If we get a date or closer estimate (or any delays), we'll keep you posted.


S5 users - the maintenance release is currently scheduled to push out tomorrow but I must stress that release dates for software are not like release dates for movies... They can shift, change, skew, delay (more often at least anyway)... Things are looking good though so eyes peeled!

 

3rd April Update

We've now approved Lollipop for the S4 i9505 model. We are also in receipt of the update for the S4 i9515 model which we'll be looking to begin testing next week, so we're hoping both these S4 updates will come out around the same sort of time, over the next few weeks... April's looking like a hot month for Samsung updates!

7th April Update
Some good news - and hopefully the news the majority of you have been looking forward to... The Lollipop is now out for Note 3 & S4 (i9505) users. If you're not seeing the update available, try checking for updates manually and failing that, try updating via USB cable / KIES.

Note 4? We're hoping for this to go live towards the end of this week.

8th May Update
Hey folks, new information straight from my inbox... Hopefully the news some of you were after.

S4 i9195 - The new update should be going live from today, if not already. Remember if you don't see this available right away as an OTA update, to consider trying via KIES or to wait a few days for it to saturate.

A3, A5 & Alpha - It's coming... We expect to receive this soon and will be testing this over the next couple of weeks with the hope if the update being available towards the end of the month providing there are no complications or delays... I'll keep you updated.


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MI5
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If you want to be first in the queue you need to get a Nexus device.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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Tempted to sell your note 4 because you don't have a software update yet?
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Cleoriff
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@viridis wrote:
Tempted to sell your note 4 because you don't have a software update yet?

Bit stunned by that comment if honest....Here I am, not at all interested in getting it ..as my Note is perfect as it is wink

Veritas Numquam Perit

Girl in a jacket
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athgen1
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Is this thread about OC7 version, mine S5 now seems to be OC7, and if so will the OD3 version follow?

 

See #7 in this post :-

 

http://androidforums.com/threads/lollipop-release-massive-update.914960/#post-6948579

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MI5
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Logically, yes. But we've no idea what O2 will release. They may skip some updates if they don't think them 100% necessary.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thanks for the help guys, I should have realised and mentioned that mine is the value edition S4, although technically from what I have read I believe the S4 and value edition S4 are identical,
Just a little frustrating waiting for the update, have a few bugs most noticeably WiFi arguing it's unstable etc while on kitkat and was hoping for a fix to all of these silly niggles with the lollipop update,
Is there any news on value edition release date? Thanks again all who answered 🙂
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MI5
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Apparently it's started to roll out in Poland so usually the UK gets it a few weeks later.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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@Anonymous wrote:
Thanks for the help guys, I should have realised and mentioned that mine is the value edition S4, although technically from what I have read I believe the S4 and value edition S4 are identical,


Very very very nearly identical.

I "believe " It's because the value edition uses a slightly different fabrication process, and because of some law somewhere, it has to have a different name.

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Anonymous
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Hello kind folks, Just to let you know my O2 branded Note 4 ( Model SM-N910F) has just recieved the lollipop update. I know it takes time to roll out to everyone, so I just thought I'd let you all know progress is being made for everyone who's waiting for the Note 4 update.

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MI5
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It's unbranded devices that people are waiting for now on here.
O2 released earlier in the month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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