cancel
Showing results for 
Search instead for 
Did you mean: 

Location service crashing apps

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:

Just noticed on my S5 running 5.0 that apps that need to use the location service seem to crash with the "unfortunately x app has stopped). Noticed when i try to view the coverage map on "My Network" app, but its others too. "Subway" app if i try to find stores using GPS, a bus app that i use to find live bus information, o2 Priorities when viewing nearest offer available to me. They all crash when i try and use the location part of the app

 

I have Location in High Mode but the other modes do the same. Things ive found out so far after messing about

 

1) Location works and it will pick up my location on say Facebook and other apps aslong as its listing things near my current location. As soon as i try to view them on a Map it crashes. For example Store Finder on the Subway App - Asking it for a list of nearby stores works fine. Ask for a map of nearby stores and it crashes

2) Its not all apps - Google Maps works fine as does another app i use that has a map on it

3) Nothing has changed on my phone, no updates or anything or note other than specific apps but no system updates

 

So what could cause this? Like i say its only when i try view a map of my current location this happens with but its not all apps, just some. I dont know when this started, but the apps have worked on this phone before so i know and its far too many to be a specific app issue

Message 1 of 9
4,597 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27831 Solutions
Registered:
Try uninstalling any apps that play up and re download them.
Also try clearing cache and data from any location services apps.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 9
4,592 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:

Already tried that and still does it.

 

Im certain its something to do with where it pulls the map from as location services work if just in list mode, its the map that is causing issues. But then why doesnt Google Maps do the same

Message 3 of 9
4,589 Views

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27831 Solutions
Registered:
I would lean towards one of your apps causing it.
Try deleting one by one...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 9
4,587 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:
Do apps share data like that? Not quite sure how one app could crash another, thought they ran in their own instance. Forgive me if im wrong
Message 5 of 9
4,585 Views

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27831 Solutions
Registered:
Actually, first of all, I would remove updates from Google Play Services and re update that app.
After that, I'd go for individual apps.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 9
4,568 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:

Tried all that from the apps i can think of and still happens.

 

Unless i do a factory reset which is more trouble than its worth i dunno

Message 7 of 9
4,544 Views

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27831 Solutions
Registered:
Not much choice left really I guess.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 8 of 9
4,540 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:

Yea annoying as if i dont know what caused it, it may happen again.

Even though it appears to be the location thing that screwing up, other than Google Maps (which works) dont really use it so will probably just leave it unless it gets worse

Cheers anyway

Message 9 of 9
4,538 Views