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Line cutting off

Anonymous
Not applicable

on ‎08-11-2013 15:58

on ‎08-11-2013 15:58

Hello,

 

I thought I post a note as I am getting concerned about my phone cutting me off almost every time i try to make a call.

 

Both me and my wife have pay monthly contracts with O2. We both have Samsung phones but the above does not relate to the phone as this used to happen with our previous phones as well.

 

The problem is that every time we make any calls the phones keep cutting off. This happens more with my wife's phone irrespective of location. The local O2 shop was unable to help and have already replaced sim cards.

 

HELP

 

HS

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MI5
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Registered:

on ‎08-11-2013 16:05

on ‎08-11-2013 16:05

Normally with this kind of fault you would suspect network issue, SIM or phone fault, but as you have tried different phones, different SIM's and different locations you are both either very unlucky or are doing something to disconnect the call....?
I'm really struggling to think of anything else.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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