Solved: Bootloader unlock Allowed: No

Anonymous · ‎08-11-2013

I want to change this to YES so I can customize the phone to better suite my needs, I used the O2 Live Chat and a few days later they gave me NCK to unlock the network, I don't need to use my phone with other Sim Cards as I'm only using o2,

So how can I unlock the bootloader?

I can't fully carry on with these instructions over at http://unlockbootloader.sonymobile.com/instructions due to my phone's bootloader being locked

MI5 · ‎08-11-2013

You can't and O2 won't give you the code.
It's a limitation of you buying an O2 handset - They don't want you screwing anything up.
If you want to play with phones you should buy SIM free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-11-2013

You can't and O2 won't give you the code.
It's a limitation of you buying an O2 handset - They don't want you screwing anything up.
If you want to play with phones you should buy SIM free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-11-2013

So they gave me a Network unlock code instead? Why would they not just say they can't do it instead of giving me an Network unlock code?

MI5 · ‎08-11-2013

Because live chat wouldn't know what a bootloader was and thought you meant a SIM lock.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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