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LG G4 battery percentage issue

Under
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‎14-07-2015 13:15 - edited ‎14-07-2015 13:22

‎14-07-2015 13:15 - edited ‎14-07-2015 13:22

Hi I've had my G4 for about a month now but yesterday the battery drained very fast. Ever since then when my battery gets to around 50% it jumps to 3% and starts rebooting. Charging the phone doesn't resolve the issue.

 

Edit: screenshot of usageScreenshot_2015-07-14-11-17-11.png

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MI5
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on ‎14-07-2015 16:16

on ‎14-07-2015 16:16

Forget O2 (as already said) and go directly to LG.
O2 will find any excuse to charge you for a repair even if it doesn't need one or is no fault of your own.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎15-07-2015 14:13

on ‎15-07-2015 14:13

Water damage and chargeable is quite a favourite with o2's repairers.....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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